It's easy for anyone who has basic knowledge about coding in Python or JavaScript language can set up any bot they want without requiring too much expertise from developers (even myself).
You don't need an expensive development team behind it - this is just another tool I use at work which does what we needed perfectly well! Nothing as such but sometimes when there are many questions asked simultaneously then some answers seem not relevant enough/too generalised so its difficult to identify one answer over others which would be better than rest. We have used these bots mainly to solve customer problems like ordering products online etc., however now we've also started using them for marketing purposes where most people tend to search google first itself before reaching out through social media platforms e.g Twitter / Facebook ads. This helps us reach large audiences quickly compared to other methods i.e Social Media Advertising campaigns usually take days if not weeks whereas our AI.