Review on Premium Quality Perfectware Wooden Coffee Stirrer - Pack of 1000 by David Blackstock

So I ordered this product three times in total and two of them were wrong. First time I ordered to try the stirrers and the order was the right product. The sticks were a real brand and size, the quality was fantastic. I then placed a larger order and received a much lower quality product. the wood split, twisted and it was 5.5 inches, not the 5 inches described. (I understand that half an inch doesn't concern many buyers, but certain dimensions and appearance are very important to me.) then I re-ordered them in the hope that this was a temporary defect and the problem was resolved; However, I received the exact same poor quality product. I want to find a way to actually get the right product. Many Thanks.