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United States of America, Baltimore
1 Level
757 Review
39 Karma

Review on TERA PUMP TRFA01 4 AA Battery Powered Fuel Transfer Pump with Flexible Intake Hose and No-Spill Auto-Stop Nozzle for Gas Cans and More by Derrick Shaw

Revainrating 1 out of 5

This thing is rubbish and terrible customer service.

I don't usually write reviews. I don't like complaining. I like to give the company I booked a chance to fix an issue. But I felt I should warn others about this product. I bought this pump around April 6th, 2020. It worked once and then just stopped. I did everything they asked before sending it back. Everything dried. Replaced batteries with new batteries, nothing helped. So. Finally they told me to send it to them and they will fix it or give me a new one. I will note that I had to pay the shipping cost to send them a broken garbage gas pump to fix. I sent it back on 06/16/2020. And today. The day I am writing this review is July 27, 2020. They have not emailed me, they have not called me, they have not sent me anything. I still haven't received a new fuel pump or even a refurbished fuel pump. So to recap for you guys... I paid for the product at Revain. It stopped working immediately and then I paid shipping to have it fixed in California. And I did not get anything and I will not repeat anything for my money, except for a headache. So buyers beware. This article must be removed from Revain. And the seller no longer has the right to sell this product.

Pros
  • One year trial
Cons
  • Minor repairability