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1280 Review
57 Karma

Review on inRiver PIM by Balthazar Cooper

Revainrating 4 out of 5

Great product - Needs better customer service

The ability to access historical pricing/pricing trends is very useful when analyzing our budgeting process as well as forecasting future sales. It's not intuitive or user friendly enough when it comes time to enter new products that we're considering adding but can be easily remedied with some training! We are utilizing this tool primarily for inventory management purposes so any issues there aren't too significant however I do think they could make certain features more accessible without requiring additional fees like exporting from Excel etc. Having an easy way to track changes made to our monthly forecast has been key in helping us stay within our projected budgets.

img 1 attached to inRiver PIM review by Balthazar Cooper



Pros
  • Easy interface
  • Ability store multiple product lines.
  • Great support staff who helped me get set up quickly after installation was completed (not having experience using ERP software)
  • Quick turnaround times if questions arise while setting things all together
Cons
  • Difficulty navigating at first, especially compared other applications such SalesForce & Microsoft Dynamics