I like how easy it was to use for both staff members and clients! The interface makes searching through my files quick and simple. There are so many features within papyrus that can be used in every day life of a small business owner. There's nothing at this time that I dislike about papyrus! Keep an open mind when trying out new software because you may find something else amazing along the way. We've been able to automate our workflows without having to send emails all over town looking up information or running back and forth between folders and file locations. It also allows us to easily share information across team members by simply using dropbox integration.