It has been very helpful to keep track with all our drug testing procedures, as well as keeping in contact w/employees regarding their test results! Nothing really at this time that I would like changed about it yet but if there is something please let me know!! We have used many other programs through out my career (more than 10) so having multiple choices was great when searching thru them. Having everything centralized into one program helped us tremendously & eliminated any confusion we had previously concerning different applications. !