I like how fast it's easy for me to get prices from different companies by entering my information into my quote request form. I dislike that sometimes they don't send out reminder emails about when their new pricing comes out, so then you have to go back to their website to see if there are any changes. We needed a program where we could easily gather data from potential business partners without having to talk to each one directly ourselves. This has been extremely convenient for us as we're constantly getting calls/emails asking us "what would be great". In less than 5 minutes with this software, we can answer those questions and give them names of people who they should contact instead! I like how this software helped me to manage my business more efficiently. It was very simple to use. The support service was also great. Nothing at all. This software has helped me to increase sales and provide better services to customers. It has made my work easier and faster.