The fact that it is easy to use for both clients as well us makes me like them so much more than other booking sites out there (eg TripAdvisor). I dislike nothing about their product at this time but if they added some additional features then maybe i'd feel differently in regards what would make or break my opinion of theirs completely - however minor- things which could be improved upon perhaps? So far we haven't had any major issues with using flamebookitng system although you do have access problems when accessing through certain browsers/ devices such as ipads etc.. We are an event management agency who often has events booked months ahead meaning keeping up with our accounts can sometimes prove difficult especially without having someone available all day every minute just checking everything's ok each hour that goes by!! Being able to easily keep records straight between client enquiries,.