The most helpful thing about this product is its ease of use, I don't have to spend hours trying to figure out how it works or what buttons do what! It has all my clients information in one place which makes keeping track of them so much easier. There are some things I would like to see changed but they're minor issues. If you're looking for something easy to use with no extra costs then give this a try! You won't be disappointed. Keeping up with our rescues' health records is very important when dealing with insurance companies. This saves us time and money by having everything in one spot. We also love being able to keep an updated list of who we've rescued and where they went afterwards.