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United Kingdom, Belfast
1 Level
493 Review
0 Karma

Review on ๐Ÿ”ฆ DBSOARS Torch Light Bluetooth Speaker: Illuminate & Sync 100 Wireless Portable Speakers by Ebony Smith

Revainrating 2 out of 5

Not "True Stereo " for outdoor speakers

These speakers were advertised as "True Stereo" and "360ยบ Surround". Both are wrong. When connected and synced, they mix the left and right channels into a single mono signal and send the same signal to all connected speakers. As an audio professional, I heard this straight away - the sound quality was pretty poor, there was no left-to-right clarity and no stereo imaging. I contacted the seller who acknowledged his mistake which he believes was due to a language issue (see his response below). d give the seller high marks for responsible action and the product low marks for overall sound quality and performance I have not tested the water resistance. The multi-point connection function can support more than 100 speakers connection, so the left and right channels cannot be distinguished. (This problem cannot be solved yet, but colleagues in the quality department are working hard to discuss solutions and strive to solve this problem as soon as possible.) I know this is not very comfortable for you, and we are regret this again. We consulted with the quality manager. He said: This is a defect of the speaker's multipoint connection function. The multi-point connection function can support more than 100 speakers connection, so the left and right channels cannot be distinguished. (This issue cannot be resolved at this time, but colleagues in the quality department are working hard to discuss solutions and try to resolve this issue as soon as possible.) I know this is frustrating for you and it still is for us once sorry. In order to reduce your loss and give you a good shopping experience, we have suggested that you refund your entire order and the payment will be returned to your account within 1-3 business days. Please try again later. (You don't have to send the speaker back to save on shipping costs) Again, sorry, since English is not our native language, we don't fully understand the meaning of "STEREO". Thanks for the reminder, I will contact my colleague to fix the display in the listing."

Pros
  • Quick replacement
Cons
  • Almost never