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Mongolia, Ulaanbaatar
1 Level
676 Review
48 Karma

Review on πŸ“Ά Renewed ARRIS Touchstone TM1602A DOCSIS 3.0 Telephony Modem - Ideal for Optimum & TWC, 16x4 Channels by Todd Raynie

Revainrating 4 out of 5

Hardware was broken

I couldn't get it to work and nobody helped me. I work from home so I can't turn off the internet. In the meantime I put the old one back in. I called Optimum and after a long time put the old one back. I ended up calling again, the first time the person couldn't get it to work I hung up and called back. I had a man who seemed to know what she was doing and finally told me it was bad. It's too late to go back now.

Pros
  • Stable test results
Cons
  • Could have chosen a newer model