I have been using their services for several years now, they are always quick to respond with any issues or problems you may be having regarding your account! They take care of everything so there's no need/hassle in contacting them directly about anything related our business relationship as well when it comes time do upgrade my contract (new pricing) etc., all very smooth process because i know this team takes good pride at what we're doing here!! Nothing really dislikeable yet but nothing special either just more than satisfied overall experience working wtih these guys over last few year!! Great customer service & support. Very friendly helpful staff who will go above an beyond helping out where ever needed too. ! Highly recommend anyone looking into taking advantage by some great deals through ROPO. !! A must try if not already used before! We've saved hundreds off yearly contracts which was.