The system was very easy for us as we had no experience using it before this project! It has been extremely helpful so far because everything can be done through their website or app which makes things easier than other systems that require you go into multiple different places just get one thing accomplished (which takes time). I do not have any complaints about how they've helped me thusfar but if there's anything i could say would help them improve then maybe some more training/support during implementation? Honestly though its great software!! We are able solve problems without having an employee leave work each day after hours trying figure out what needs doing next by ourselves instead now everyone knows exactly whats going where when needed thanks insidetrack.