I really like how easy it was to use! The interface made finding what we were looking for very quick & painless!! It did have some glitches here or there but they worked with us until things got fixed (we are still waiting). Also had great customer service as well -- super friendly staff who took their job seriously without being annoying/pushy at all. We love using this software because its extremely user-friendly which makes our jobs so much easier than having paper files hanging around everywhere!