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Slovenia, Ljubljana
1 Level
709 Review
33 Karma

Review on HLJgift by Joseph Swanson

Revainrating 1 out of 5

Having a negative experience with the HLJgift online store was quite disappointing.

I used the HLJgift online store to buy some art supplies and sewing tools not too long ago, and I have to admit that the entire transaction was a huge waste of time and money for me. In the first place, the website was difficult to navigate due to its poor arrangement and categories that were not clear. It was difficult for me to find what I was looking for, and when I eventually did, the product descriptions were insufficient, leaving me unsure as to whether or not I was getting the appropriate item. The shipment was both delayed and uncommunicative, which made the situation even more difficult. My order did not arrive until after a few weeks had passed, and I was never provided with any updates regarding its status. When it did come, some of the products were broken and unusable since they had been damaged in transit. After contacting customer service for assistance, I found that they were unresponsive and unable to provide any assistance, which left me feeling annoyed and as if I had wasted my money. In general, I do not think that anyone should shop at the HLJgift online site. A bad buying experience was had by everybody due to the inadequate website, the slow shipment, and the unhelpful customer support; the fact that some of the things were damaged simply added insult to injury. Avoid the trouble and go shopping somewhere else instead.

Pros
  • Lots of different craft materials and sewing notions.
Cons
  • Navigation on the website is difficult.