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Portugal, Lisbon
1 Level
704 Review
63 Karma

Review on AJART by Bobby Washburn

Revainrating 3 out of 5

Dissatisfied with AJART's Products and Their Lackluster Customer Service

As someone who is just beginning their journey into the realm of outdoor living, I was thrilled to find AJART's online store. Having said that, my experience with this company did not live up to my expectations in any way. To begin, the quality of the things that were sent to me did not live up to the standards that I had set for it. In actuality, the patio furniture I purchased was of low quality and began breaking apart after only a few uses, despite the fact that it appeared to be of excellent quality on the website from which I got it. In addition, upon arrival, the garden decor I had bought was broken and chipped in several places. AJART's lackluster customer support put the cherry on top of an already unpleasant experience for me. When I tried to return the damaged things, the personnel was useless and indifferent, and they did not provide any remedies or alternatives to the problems that I was having. In addition, the actual website was difficult to understand and browse, which made it tough for me to get the information that I was seeking for. In general, my time spent with AJART was marred by a profound sense of dissatisfaction. As someone who is relatively inexperienced in the field of outdoor living, I had high hopes for this organization, but regrettably, they could not live up to those expectations. I would not suggest AJART to anyone looking for high-quality outdoor living products and excellent customer service because they do not meet either of those criteria.

Pros
  • Outstanding customer service provided by staff members who are extremely knowledgable.
Cons
  • Some items have few choices for personalization.