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Honduras, Tegucigalpa
1 Level
717 Review
43 Karma

Review on πŸ”Œ Kensington SD3000v USB 3.0 Single Display Docking Station - Enhanced Connectivity and Universal Compatibility (K33970US) by Joe Olson

Revainrating 3 out of 5

NOT compatible with Windows 8

I bought this for a Dell XPS 12 Ultrabook with Windows 8. My research on this article shows that it is compatible with Windows 8 and the company's support site has drivers for Windows 8. . Unfortunately, these drivers did not work. I lost 3 hours with a Kensington tech (who brought my device but couldn't get the docking station to work) and 2 hours with a Dell rep (who did the same). In total I lost 8 hours with this as I initially spent 3 hours trying to find and fix the problem. Dell sent a technician to my home to confirm that my motherboard and USB ports on my laptop were working, which cost me an additional 2 hours. My new laptop is fine and this service representative has confirmed that the device is not compatible with Windows 8. FYI I know the dock works because I connected it to my old Dell laptop with Vista and it worked fine. So I'm giving it two stars because it has a snazzy design and build quality, but I deducted three stars because I incorrectly advertised Windows 8 compatibility. Now I have to send it back :-(

Pros
  • Feels good
Cons
  • Not the best