I activated the prefix, the remote control stopped working, wrote to support, they sent me to the service center, arriving at the service center it turns out that he had moved. In support, they allegedly didn’t know anything about this, now you need to go to the post office and send the prefix, then wait for the money to be returned, according to the reviews, I read and saw that the woman also made a return and had been waiting for money for about six months. At the request to replace only the remote, support simply ignores. And most importantly, the product cannot be returned to the point of issue where it was received, you must definitely go to the post office, stand in line to send them a prefix, as a result, it will be lost and not old or money. It's a pity that it happened, I had a different opinion about the aliexpress, now I will never order here !
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