Our team has been using Rap Index for several years now. The system allows us to identify key influencers within our organization with ease! There are so many different ways you can customize this platform which makes it very flexible as far as what type of analysis we need done. I have not found anything negative about RI yet but if there were something better out there then i would definitely consider switching over immediately!! We use rap index all day long each week to help drive engagement around important topics at work or nonwork events (i.e., speaking engagements). It's great being able to see who should be targeted first by an upcoming event/presentation without having to go through email chains or spreadsheets manually.