The product was advertised as new, so you'd guess what "brand new" means. When I received the package and opened the bubble wrap, instead of the original box containing the goods, accessories and manuals, I was greeted by a rather shabby used unit, riddled with white scratches and sealed in a plastic bag. I'm not sure if this item was originally only sold with the supported games (of which there aren't many) but I think it's a bit misleading to advertise it as a brand new item rather than a used item. The item works well and the cosmetic issues don't bother me too much or affect performance, but it's not what I expected.
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