The system is very easy to use and has many features which are helpful for us. It is highly customizable tool as well. We have used this product for monitoring and controlling our infrastructure. Some of the features like Power consumption reporting, Capacity Planning, Fault Management etc are really helpful for us. I have not found anything negative regarding this product so far. It is an excellent software and have helped me in solving many problems related to my Infrastructure. Easy to deploy and configure, simple to use, very fast to provision and easy to configure. If you need a fast and reliable solution then this is for you. Not much to dislike. It's a really great product. The price is a bit on the high side, but this is an enterprise product. They have been working with us for the last few years and we've found them to be very reliable.