I decided to upgrade my 106" Silver ticket and ordered a 150" 16x9 acoustically transparent screen. While Revain initially gave me an arrival date over a month later, the product was shown as "in stock" and delivered within 3 days. Setting up the product was easy, however the screen had a lot of wrinkles and wasn't very stretchy. I immediately emailed Silver Ticket with an explanation and some photos and they sent me a new screen which arrived the next day. Now they didn't send me the same screen I ordered, they sent me an (unreleased) upgraded model that was brighter, had a finer weave with a higher resolution and was very stretchy! In the end I was very happy. I even made a few DIY modifications and installed a LED light that changes color. Excellent customer service!
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