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769 Review
59 Karma

Review on Verint Predictive Experience (formerly Verint ForeSee) by Shaun Helm

Revainrating 5 out of 5

A tool you will find very useful and makes complex processes simple

The ability to create predictive models for customer interactions with our product/service offering.The ease at which one can deploy these solutions into their own environment using cloud-based tools. I have used this solution within my organization as well as working with third party partners who use it daily for various purposes across multiple verticals. It provides me great peace of mind knowing that when interacting with an external partner or client they are able to leverage what we offer by having access to all relevant data points needed to make informed decisions about how best to serve them.

img 1 attached to Verint Predictive Experience (formerly Verint ForeSee) review by Shaun Helm



Pros
  • Easy implementation, especially in terms connecting other systems via API's.Ease if interfacing between 3rd Party software no learning curve!Ability To Create Custom Dashboards & ReportsBased Solution is very flexible allowing us flexibility without any restrictionsWe love being agnostic so anything works
Cons
  • I will keep silent