Review on π§ WREBBIT 3D Hogwarts Great Puzzle: Craft Your Own Magical Hogwarts Castle by Brandon Wong
Customer Service Response
We bought this for our granddaughter who is a Harry Potter fan. We were so disappointed. More than 38 puzzle pieces were missing. The company said you should let them know if you have any missing parts, but it became difficult to list them all. Poor quality and workmanship. Our family loves jigsaw puzzles but I will not be buying from this company again. I wanted to update the review to add that we contacted the puzzle maker Wrebbit and they responded to our missing piece issue immediately. We were able to identify the missing parts for them and share photos with their support team. A new puzzle was sent to our granddaughter. The issue may be due to packaging not matching the weight of the puzzle pieces. I have changed our rating to 4 stars.
- Stylish and modern design
- Having problems
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