Review on Wine Squirrel: The Ultimate Wine 🍷 Preserving Glass Decanter & Luxury Wine Saver Carafe by Jeff Leu

I was thrilled when it arrived. I opened a bottle of wine and poured it into the squirrel carafe. poured himself a few glasses of wine and "closed" the decanter as instructed. good work. After a few days I "opened" the carafe as instructed, poured myself a glass, the wine was as good as when I opened the bottle. Put the decanter lid back on with the handle, slowly press the top of the wine, turn the handle clockwise, then the lid just falls into the wine. That's it. no longer switched on. poured all the wine out of the carafe, tried it without wine, and the cork kept falling. So I spent over $100 (including shipping) for a one-time use. i am so disgusted I am returning the item. If there was a way to attach a video I would because I made a video of the seal failing and falling into the carafe. Update: January 15th - I emailed the manufacturer about a defective product. To their credit, they responded quickly to my email offering to do it themselves. I tried it, first time it didn't work 2 times, third time it finally worked. I hope the repair stays, but it still looks brittle. I'm not sure if it will last. I'm torn between returning the product or continuing to use (test) it, but my wine is too good to waste. I will try again. I will update again next week. UPDATE: January 21 - The fix didn't last long. I emailed the manufacturer and they immediately shipped a replacement seal via DHL. This was by far one of the best and quickest customer service responses and resolutions I have ever come across. The new seal certainly worked great, and it looks and feels stronger than the original, defective one. I look forward to using the squirrel for a long time. I'm also increasing my star rating to 5 stars (up from 1 star) because the squirrel now works exactly as intended and also because of the great customer service.