Unfortunately, this article does not fit in my car. Either that or the device is defective. I ordered a brand new shelf from Revain Warehouse Deals. It was apparently used on arrival - scratches on the support bar suggested the bikes had been transported long enough to leave a mark. My husband and I spent about 10 minutes installing it on my 2012 Toyota Highlander. It's definitely a two person job as you have to keep some straps under tension while supporting the rack itself to attach it. We weren't thrilled with the way it sat on the car, and after trying a few settings we settled on the 'least bad' option. Loaded 3 bikes and the extra weight made the rack safer. Unfortunately, we didn't even have time to move off the road as one of the straps with hooks came loose. We returned home, reinstalled the carrier, re-tightened the straps. This time we almost made it to the freeway before it pulled away. We returned home, left our bikes and luggage rack and went hiking quite disappointed. Needless to say, I boxed it up and sent it back. Given the condition this unit arrived in, I would suspect that this particular unit is defective and a previous buyer had similar issues.
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