Review on Portable Sublimation Printing 12X10Inch EasyPress by Heather Shaw

I titled my review "Fast Delivery!". because it was the highlight in my previous experience of buying this product. Received Aonesy Heat Press in the mail today. I took it out of the box, plugged it into my mains and NOTHING, no operating light, no response to pressing the power button and no further instructions showing 'just in case' steps and procedures. I don't even know how to contact the seller as they didn't provide a customer service number or email address, just a place for me to leave a review. So here is my review and contact request to file my complaint. I am frustrated, because I was ready to continue with my t-shirt brand and may have to return the device to get another one and waste time. Not cool. 👎🏽Contact Aonesy Support as my device is not working I give this product 1 star and negative. I would appreciate if someone could contact me regarding a device exchange or refund. Thank you.______UPDATE: 7/14/2020After I posted my review, I was contacted by a company who immediately gave me a full refund and also replaced the unit for free. My new device works as advertised and I am grateful for the excellent customer service. After replacing my device, I rate this product 5 out of 5! My new device works as advertised and I am grateful for the excellent customer service. After replacing my device, I rate this product 5 out of 5! My new device works as advertised and I am grateful for the excellent customer service. After replacing my device, I rate this product 5 out of 5!