UPDATED: The company is AMAZING at customer service and really tried to fix it. They immediately sent a replacement and when it didn't fit they refunded the money. I recommend the company but be 100% sure about the product before placing an order. In the end I was told my (albeit new) Funtainer 12oz. the thermos flask was a different year of construction than available. Little did I know they weren't actually made by Thermos, even though they were advertised for this particular mug and size. As you can see from the photos they are NOT the EXACT size of the original - the plastic part is much taller so it presses on the lid. And the straw is actually shorter than advertised/original. I still gave them three stars because my daughter said there hasn't been a leak so far, which is the main thing.
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