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1 Level
726 Review
30 Karma

Review on Mentionlytics by Jessie Zdunich

Revainrating 5 out of 5

Makes keeping track of customer feedback simple

I like that I can set reminders for my data and that it's easy to add more keywords to my search. I also like that it's free, though I haven't used the paid version yet. I dislike having to go to their site to get to the data that I want to use. I also dislike that I have to log in each time I do so. I would like to be able to search for data that I want to use without having to log in each time. Using Mentionlytics I can get information about my company's customers, their likes, dislikes, and overall satisfaction. I can also see what people are saying about my company on the internet. I can use this to find out what customers are saying about my company online and what they're saying about me personally.

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Pros
  • Great layout
  • Easy access if you already know how your account is arranged (I think)
  • Accessible from almost anywhere within an app or browser window.
  • Very helpful customer support!
  • Excellent analytics dashboard as well..it shows everything
Cons
  • Nothing here