
I don't know if my product works or not, but when I put the earbud in either ear, it becomes almost totally silent. Outside my ear I hear it clearly. I tried both ears, removed the wax and checked to see if the earpiece was clogged. In the beginning the product worked well. So I don't know exactly what happened. The design is perfect for what I need, but when the earpiece fails it's completely gone. ** To edit. The block was replaced free of charge, the new one works perfectly.

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