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1 Level
1306 Review
32 Karma

Review on HumCommerce by Drew Poulin

Revainrating 5 out of 5

Excellent implementation partner and technology consulting

The UI of their platform was very intuitive, allowing me to do most things I needed without any training or assistance from support staff (which they were quick enough with).

img 1 attached to HumCommerce review by Drew Poulin

They also had an excellent knowledge base which helped solve issues quickly for our small business customers who relied heavily on us as consultants/advisors in implementing eCommerce systems at other companies. Their customer service team could have been better trained to handle larger scale projects where we would need more hands than 5 people can provide. We used them primarily as a consultant to implement new products that didn't fit well within existing ERP platforms; however, once implemented it worked great!

Pros
  • Easy implementation
  • Great product roadmap lots planned out already.
  • Good documentation available online, good pricing structure if you are willing use monthly credits instead
Cons
  • Some disadvantages