I really like how easy it is to use! The customer service team are amazing too - always very quick at replying back with any questions you have or concerns that arise during your campaign run (which can be quite frequent!).
There's nothing in particular i dislike about this platform but if there was anything then its probably because we've only been using them since they launched so maybe their product has improved over time? We were looking into adding another tool onto our website which would allow us as an online store owner/manager of multiple websites / stores etc.,to manage all my accounts from one dashboard instead having separate logins set up across different platforms suchs Shopify & Woo Commerce.