I am an avid artist and crafter, so I was thrilled to check out the selection of products available at the PETKNOWS online store because it was supposed to be quite extensive. On the other hand, I was dismayed to discover that their collection was restricted and lacked variety in comparison to the selection offered by other online retailers of art supplies. In addition, the prices were quite expensive, making it difficult to find a justification for making a purchase from them. In addition, they provided poor customer service, with staff that was unhelpful and reaction times that were painfully slow. When you have a straightforward question or problem but have to wait days for a solution, it can be extremely frustrating. When compared to other online art and craft stores, PETKNOWS is lacking in terms of both the assortment of products and the quality of the service it provides to customers. When there are so many other, much better choices available, shopping at their online store is not one that I would recommend.