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743 Review
51 Karma

Review on Function One Computer Services by Kyle Rock

Revainrating 4 out of 5

Solid knowledge base and quick response times

I worked with them at an earlier stage in my career when they were called MSPs (managed support providers). They are very knowledgeable about hardware & system configuration issues that crop up from time to&#x2F0A ;ay - which makes it easy for me personally because if there is anything out-of place or misconfigured then we can tackle those together rather than having multiple people trying different things independently.<br /><p>The level has dipped since their acquisition by HPE so some areas like networking have been neglected somewhat compared ot what was previously offered.</P>.<strong /> Support tickets get dealt quickly now instead of waiting weeks before being able solve problems</Strong></emph.

img 1 attached to Function One Computer Services review by Kyle Rock



Pros
  • They have a very large network of technicians that span the globe so it is easy to get a technician to your location
Cons
  • There is a lag time between requesting support and having a technician come out to your site and this lag time can vary based on the type of issue being addressed for example if it is a networking issue there is a delay