When I bought the printer in December, I ordered a full set of color and black and white cartridges to keep spares on hand. Now I had to order a cyan and you shouldn't calculate that because the one from the December order is useless. Unfortunately this has caused a fault in the printer and I cannot use it at all until I get a replacement. I hope other colors work. I believe I should get credit for the "empty" cartridge and possibly replace the entire set for free as I expect others to be useless as well.
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