I like how easy it was for me as an employee (and now even my supervisor) can access all information regarding our jobsite/projects quickly! It's also very user friendly so anyone could use this program without issue or confusion at any time during their employment with us!! There isn't much we dislike about firesheild overall but there are some minor issues here & there which would be easily fixed if they were aware by them selves in future updates etc..
The most important thing though from what i've heard over many years ago when using other similar programs out side companies has been "how reliable does something have to work before being considered'reliable'?" From personal experience within ours -fireshelid- works 100% perfectly everytime.