The UI is very easy to use for non technical people as well which makes it user friendly in general even if you are not familiar with IT Security tools or process flow at all! I would like there were more reports available (and paid) that could be accessed without having any kind of subscription attached but this was just an issue we ran across while testing out different options so no big deal here since they do offer free trial periods - otherwise their product works great! Reporting issues such as risk level/severity etc., tracking changes over time via tags & filters has been really helpful when working remotely during COVID19 pandemic where my team cannot physically meet up together anymore due to work requirements being remote only now.