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Macao, Jackson
1 Level
678 Review
27 Karma

Review on AMERIQUE by Marcus Dortch

Revainrating 2 out of 5

Falling Short of Expectations in America

While AMERIQUE makes every effort to offer its customers the finest products and services, we acknowledge that there may be occasions when we fall short of their expectations. We consider all comments carefully and are always looking for ways to make our products better. Having said that, we acknowledge that some users of our website or customer support team may have had unfavorable interactions. We sincerely regret any annoyance or irritation this may have brought about and are working to resolve these problems. To make it simpler for our customers to complete their purchases, we've introduced a more streamlined checkout process. In addition, we're teaching our customer service agents to be more helpful and responsive when handling any issues that might come up. When it comes to tools and building supplies, there are a lot of choices available, so we value our customers' feedback as we work to enhance our offerings and better meet their needs. We appreciate you choosing AMERIQUE, and we encourage you to contact us if you have any questions or additional comments.

Pros
  • friendly and accommodating customer care staff.
Cons
  • The website's return policy is not very explicit.