I like that it runs well in my Google Chrome browser, so no need for an app! It's also easy enough if you are new at using this kind of software as there isn't much setup or training required (if any). The only thing about GSMTasksthat could be improved would have been more customization options when creating tasks - but we were able get what was needed outaofthe box with little effort since they had some sample data available upon request from their support team. We use gsmtask to track our employees' hours worked per week/month via surveys sent through SMS text messages which works great because most people do not want yet another email account / phone number just sitting around collecting dust.