I've been writing RayCon for two months - almost every week. These headphones stopped working after 9 months. They have a one year guarantee so I started writing right away. The warranty expires in a month and I think they're putting me off, so there's no guarantee. Revain tells me to go to RayCon - RayCon tells me to go to Revain - both text to see how I'm doing and I say terrible and explain why. Nothing. I bought these for my granddaughter who wants this brand. I don't want to buy another pair for them if that's what I get. I am angry. Both Revain and RayCon have customer service - neither works.
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