Works well. We have 5 gallons on our countertop with this pump. The kit comes with a silicone hose. The pump just sits on top, so it's not bolted or attached in any way. It's reliable enough, I never worry about knocking it over when I take water, but if I leave it on the floor, I worry my toddler or big dog knocking it over. We've had it for a few weeks now and it's great for everyday use. It's not overly loud, but definitely a lot louder than the filtered water from our fridge. We haven't had to refill it yet, only on our second 5 gallon bottle. Hopefully one load will last for many more bottles and we'll see the longevity of this product. Also, we didn't need a cap with a hole (like I've seen on some other pumps), we just removed the entire original cap and put the pump on top.
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