Review on Mobility Smart by Olukayode Oyelami
GOOD TRACKING RECORD SINCE 2004
Mobility smart was came to existent in 2004, it has Physical shop as well as online shop. It selling wheelchair, scooters, stair lift, walking aids of different kind. It has good name that it has been maintaining for years.
I like transparency of the platform, all the needed information about the platform was provided and can be access without register on the platform. For example the google mat of the physical shop location can be access, privacy policy, Terms and conditions, arrangement return, and many more. The hope page has the needed information and well arrange, this makes searching for needed product very easy.
I found the platform user friendly, in my opinion the newbies will not have any issue making an order on the platform because of the directive made available. It has frequently asked questions that all the detail on the activity that can be don on the platform was explained. Purchase can be made in various option listed on the platform, it can be through online, phone call, email address and visiting the physical shop. This makes the platform more competitive because of this different options.
Customer service desk of the platform is made easy to reach because of the provision made available in the home page that is very easy to sight. the email address is available as well as telephone number that can be contacted. I will urges the team behind the platform to make live chat available.
Pros
- Since 2004 with good tracking record
- Well designed online shopping platform
- Easy to use
- Transparency
- It accept debit and credit card, paypal and many more
Cons
- Digital asset can be consider to be part of payment method
- More currency and languages need to be added
