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Chile, Santiago
1 Level
684 Review
64 Karma

Review on INFANS by Dan Tsourvakas

Revainrating 1 out of 5

Constant shipping delays and unhelpful staff sum up our experience with the INFANS online store.

I'm an avid online shopper and an expert on infant products, and I just had a terrible encounter with INFANS. To begin, their customer support was uninformative and seemed apathetic toward assisting me. Furthermore, my purchase was delayed, and I had to repeatedly inquire about its status. When my orders eventually arrived, I discovered that they were of poor quality and not worth the money. INFANS has terrible customer service and constantly delays orders, so I wouldn't suggest buying from them.

Pros
  • Numerous high-quality baby items available.
Cons
  • a restricted number of retail locations in physical form.