The cadre is very knowledgeable about all aspects of IT system controls both from an industry point-of view as well as best practices in data protection. The responsiveness of staff was quite good also with some exceptions where they were not around I had great communication issues and needed reminders or follow up when required via email etc. My specific product used by my department did work correctly but sometimes there were stability issues which could have been handled better if the software issue resolution process worked more efficiently like a typical call center would be able to do. Data Protection & GDPR Compliance & Managing and Securing data across various applications to prevent loss and secure it against any potential threat/ incident of such nature. Cadre is a great company to work with. They have always been very helpful and knowledgeable. I have had nothing but success with Cadre. I highly recommend them. I think the only thing I dislike about Cadre is the price. It is a little high, but I'm sure it's worth it. I have been able to get great support and great products at a great price. I highly recommend working with Cadre. I have been able to secure my company with their products.