The software is very user friendly to use! I love that it has all of my information in one place so there's no need searching through files or folders trying find what you're looking fotr at any given time!! It also allows me access from anywhere which helps when we are traveling out-of town as well because i can work while away if needed without having an internet connection (which would be difficult sometimes depending where our location).
Sometimes things don't always show up right off but once they do everything works great. Nothing really comes across negative about this program other than maybe wish more features were available like recording classes/events etc., however these could possibly come down later updates? But overall its been working good enough thus far since purchasing last year. !