I like that it has all my contact information in one place! The price for this product was very helpful as well since we were able to find something at around half what our previous provider charged us per month!! Not anything specific but just overall service/price point comparison with other providers out there (that's not directly related).
We've had no issues so far - everything works great when you're using your computer or smartphone via their website portal interface; however if someone needs help troubleshooting from outside emailing support@m 12 solutions they are quick & fast responding back within minutes usually resolving any issue right away without needing many steps involved before resolution can be reached.