The support, knowledge base are very good with high quality content which I can use for my projects in future as well! Nothing much at this point but if you want something that will be useful later then go ahead otherwise it's not worth spending your money here because there isn't anything special about them other than their price tag (which i think might have been too low). Support was great when we had issues regarding our project implementation process flow documentation - they helped us resolve those quickly & efficiently by providing proper guidance/advice etc., nothing negative so far!!