The ability to see all my leads across different campaigns under one roof has been great! There are some quirks when it comes time do upload your own lists that you have created (elevate them) but overall this software does what we need very well!! We've had no issues so far using their product as our sales team uses several other products throughout each day which makes managing everything easy peasy lemon squeezy. So happy I found another program who actually listens/helps us out vs just taking advantage & running away from problems like most companies these days. ! Customer service support was awesome - made sure they were always aware if there's any issue or question regarding how best use thier system etc.