I like that it's easy to use in terms of placing orders online but also very user friendly if you're looking at making an order over phone with customer services team - brilliant! nothing really as such there are some issues when using app which can be solved by speaking directly through chat feature however this is not always available so would have liked more options here too (also sometimes slow loading). Great platform though definitely worth giving a try especially considering delivery option within UK only!! We've been able solve our problems from ordering flowers/plants etc across all channels including via mobile apps- great service received every time we call up support line / speak directy with CS Team!