These are good rulers + customer service especially at such a low price. When I originally ordered, I received an order with some imperfections (the first 1mm of 2 of the 3 rulers was cut off). I sent a quick email to the address on the flyer in the order and immediately received a polite reply that they would replace the faulty order. I received a replacement within 2 business days of receiving this email. The replacement rulers I received are very good. So I'm sure that at this price there will be flaws from time to time. But customer service is great, so you should be able to get a replacement asap (I also send pictures of defects as proof). That's why I give good grades.
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